How We Rate Casinos
At thisisule.com, our mission is to give Australian players honest, transparent, and thoroughly researched casino reviews — including our in-depth coverage of VegasStars Casino. Every casino we review in 2026 is assessed against the same strict methodology, so you can compare operators fairly and play with confidence. Below, we explain exactly how our ratings are calculated, starting with the criteria that matter most.
Licensing & Regulation
Licensing is the single most important factor in our ratings, because it determines whether your money and personal data are actually protected. We verify every licence directly with the issuing authority and give the highest scores to casinos regulated by top-tier bodies such as the Malta Gaming Authority (MGA) and the UK Gambling Commission (UKGC). Curaçao-licensed casinos are assessed more cautiously — we examine the specific licence holder, complaint history, and player fund protection before assigning a score.
For our Australian audience, we also check how an operator approaches the local market: whether it holds or acknowledges local AU licensing requirements, complies with the Interactive Gambling Act framework, and applies geo-specific consumer protections. Casinos operating without any verifiable licence receive an automatic low score, regardless of how attractive their offers appear.
Game Selection & Software Providers
A casino is only as good as its games. We evaluate the size, variety, and quality of each casino's library, looking for a healthy mix of:
- Slots — including classic pokies, video slots, Megaways titles, and progressive jackpots popular with Australian players
- Live casino — real-dealer blackjack, roulette, baccarat, and game shows streamed in HD
- Table games — RNG-based blackjack, roulette, poker, and speciality games
We award higher marks to casinos partnered with reputable software providers such as NetEnt, Pragmatic Play, Evolution, Play'n GO, and Microgaming, since these studios are independently audited for fair RTP (return-to-player) rates. A large library built entirely on unknown or unverified providers lowers the score.
Bonus Terms & Wagering Requirements
A big welcome bonus means nothing if the fine print makes it impossible to withdraw. We read every word of the terms and conditions so you don't have to, and score bonuses based on:
- Wagering requirements (rollover) — we consider 35x or lower on the bonus amount to be fair; anything above 50x is penalised
- Max cashout limits — caps on winnings from bonuses or free spins reduce the score
- Game contribution rates — whether slots contribute 100% and how table games are treated
- Time limits, minimum deposits, and excluded payment methods
- Transparency — casinos that hide or bury their T&Cs are marked down heavily
Payment Methods & Withdrawal Speed
Fast, reliable banking is essential for Australian players. We test deposits and withdrawals ourselves where possible and rate casinos on:
- Method variety — crypto (Bitcoin, Ethereum, USDT), e-wallets (Skrill, Neteller, MuchBetter), credit/debit cards, prepaid vouchers, and traditional bank transfers
- Withdrawal speed — crypto and e-wallet payouts processed within 24 hours earn top marks; bank transfers taking 3–5 business days score lower
- Fees and limits — hidden withdrawal fees, low daily/monthly caps, and forced KYC delays all reduce the score
- AUD support — casinos that let you deposit, play, and withdraw in Australian dollars without conversion fees receive a boost
Customer Support
When something goes wrong with a deposit or withdrawal, responsive support is critical. We contact every casino's support team with test questions at different times of day and rate them on:
- 24/7 live chat — the gold standard; casinos without round-the-clock chat lose points
- Email support — we measure actual response times, not advertised ones
- Responsiveness and quality — knowledgeable, human answers score well; copy-paste bot responses do not
- Additional channels — phone support, FAQ depth, and help centres are a bonus
Mobile Experience
Most Australian players now spin the reels on their phones, so mobile performance carries real weight in our scores. We test each casino on both iOS and Android devices, evaluating:
- Responsive design — whether the site adapts smoothly to smaller screens without broken menus or missing games
- Dedicated apps — native iOS/Android apps with full functionality earn extra credit
- Game availability — the full slot and live casino library should be playable on mobile
- Performance — load times, stability, and battery/data efficiency
Responsible Gaming Tools
We believe a trustworthy casino must help players stay in control. This is especially important under Australian gambling-harm minimisation standards. We check for:
- Deposit limits — daily, weekly, and monthly caps that players can set themselves
- Self-exclusion — easy-to-activate exclusion periods, including permanent options and links to BetStop, Australia's national self-exclusion register
- Cooling-off / time-out periods — short breaks from 24 hours to several weeks
- Reality checks and session reminders
- Links to support organisations such as Gambling Help Online (1800 858 858)
Casinos that bury these tools or make self-exclusion difficult receive a significant penalty in their overall score.
Our Rating Scale
After assessing all seven criteria above — weighted in the order shown, with Licensing & Regulation carrying the greatest influence — we combine the results into a single score out of 10. Here's what each band means:
- 9.0 – 10.0 (Outstanding) — Fully licensed by a top-tier regulator, fair bonuses, fast payouts, and excellent support. Our highest recommendation.
- 7.5 – 8.9 (Very Good) — A safe, reliable casino with minor drawbacks, such as slower bank withdrawals or average bonus terms.
- 6.0 – 7.4 (Good) — Worth playing at, but with noticeable weaknesses — read the full review to understand the trade-offs.
- 4.0 – 5.9 (Below Average) — Significant concerns in one or more key areas. Proceed with caution.
- 1.0 – 3.9 (Avoid) — Unlicensed, predatory terms, unresolved player complaints, or unsafe payment practices. We do not recommend these casinos.
All ratings on thisisule.com are reviewed and updated regularly throughout 2026 to reflect changes in licences, bonus terms, game libraries, and player feedback. If a casino's score changes, you'll see it here first.